Why GNU/Linux is ready for the Average User

I spend a fair amount of time on UbuntuForums.org and while poking around there this afternoon I came across this thread. It is no where near the first thread I've seen like it (and sadly I doubt it will be the last). To quickly sum up the thread the original poster is detailing why he believes Ubuntu is not ready for the "average user" because of a recent poor experience he had attempting to get Karmic (latest Ubuntu release) installed on a friend's laptop. Ubuntu's motto is "Linux for human-beings" - no where does this imply it is going to be bug free or that Joe Moron is going to be able to get it all setup just fine on their own. Personally I think it is foolish to think that you could ever create a operating system that the average user is going to be able to setup/maintain one hundred percent on their own. Its just not feasible to think as such.

I find it amusing that people like to jump on the Ubuntu bashing bandwagon just because an installation (or some piece of setup) goes astray. Ever tell the average user they need to reinstall Windows? Nine times out of ten they will look at you side ways (or if your a tech such as myself they will ask you to do it for them). Does this make Windows less popular or a "not ready" operating system just because you need a professional (or someone with at least some know-how) to get it all installed and running properly? No, it does not. Why should the standard be any different for GNU/Linux?

In short I'd like to say this: Linux is more than ready for the average user to be using, but just like any operating system it may be a bit much for the average user to get it setup and thats just fine if you ask me. To most people the computer is simply a means to an end, meaning so long as it turns on when they push the power button, lets them do what they need to do, and then get on with their day - most of them could care less if it is running Windows, Linux, OSX, Free BSD, or anything else for that matter. Personally I find Linux works best for my needs - if something else works for you, wonderus.

Just my feelings on the subject, if you have a different or similar idea to add feel free in the comments below.

Regards,

~Jeff Hoogland